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Authors: Neil Postman

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But such prejudices are not always apparent at the start of a technology’s journey, which is why no one can safely conspire to be a winner in technological change. Who would have imagined, for example, whose interests and what world-view would be ultimately advanced by the invention of the mechanical clock? The clock had its origin in the Benedictine monasteries of the twelfth and thirteenth centuries. The impetus behind the invention was to provide a more or less precise regularity to the routines of the monasteries, which required, among other things, seven periods of devotion during the course of the day. The bells of the monastery were to be rung to signal the canonical hours; the mechanical clock was the technology that could provide precision to these rituals of devotion. And indeed it did. But what the monks did not foresee was that the clock is a means not merely of keeping track of the hours but also of synchronizing and controlling the actions of men. And thus, by the middle of the fourteenth century, the clock had moved outside the walls of the monastery, and brought a new and precise regularity to the life of the workman and the merchant.
“The mechanical clock,” as Lewis Mumford wrote, “made possible the idea of regular production, regular working hours and a standardized product.” In short, without the clock, capitalism would have been quite impossible.
4
The paradox, the surprise, and the wonder are that the clock was invented by men who wanted to devote themselves more rigorously to God; it ended as the technology of greatest use to men who wished to devote themselves to the accumulation of money. In the eternal struggle between God and Mammon, the clock quite unpredictably favored the latter.

Unforeseen consequences stand in the way of all those who think they see clearly the direction in which a new technology will take us. Not even those who invent a technology can be assumed to be reliable prophets, as Thamus warned. Gutenberg, for example, was by all accounts a devout Catholic who would have been horrified to hear that accursed heretic Luther describe printing as “God’s highest act of grace, whereby the business of the Gospel is driven forward.” Luther understood, as Gutenberg did not, that the mass-produced book, by placing the Word of God on every kitchen table, makes each Christian his own theologian—one might even say his own priest, or, better, from Luther’s point of view, his own pope. In the struggle between unity and diversity of religious belief, the press favored the latter, and we can assume that this possibility never occurred to Gutenberg.

Thamus understood well the limitations of inventors in grasping the social and psychological—that is, ideological—bias of their own inventions. We can imagine him addressing Gutenberg in the following way: “Gutenberg, my paragon of inventors, the discoverer of an art is not the best judge of the good or harm which will accrue to those who practice it. So it is in this; you, who are the father of printing, have out of fondness for your off-spring come to believe it will advance the cause of the Holy Roman See, whereas in fact it will sow discord
among believers; it will damage the authenticity of your beloved Church and destroy its monopoly.”

We can imagine that Thamus would also have pointed out to Gutenberg, as he did to Theuth, that the new invention would create a vast population of readers who “will receive a quantity of information without proper instruction … [who will be] filled with the conceit of wisdom instead of real wisdom”; that reading, in other words, will compete with older forms of learning. This is yet another principle of technological change we may infer from the judgment of Thamus: new technologies compete with old ones—for time, for attention, for money, for prestige, but mostly for dominance of their world-view. This competition is implicit once we acknowledge that a medium contains an ideological bias. And it is a fierce competition, as only ideological competitions can be. It is not merely a matter of tool against tool—the alphabet attacking ideographic writing, the printing press attacking the illuminated manuscript, the photograph attacking the art of painting, television attacking the printed word. When media make war against each other, it is a case of world-views in collision.

In the United States, we can see such collisions everywhere—in politics, in religion, in commerce—but we see them most clearly in the schools, where two great technologies confront each other in uncompromising aspect for the control of students’ minds. On the one hand, there is the world of the printed word with its emphasis on logic, sequence, history, exposition, objectivity, detachment, and discipline. On the other, there is the world of television with its emphasis on imagery, narrative, presentness, simultaneity, intimacy, immediate gratification, and quick emotional response. Children come to school having been deeply conditioned by the biases of television. There, they encounter the world of the printed word. A sort of psychic battle takes place, and there are many casualties—children who can’t learn to read or won’t, children who
cannot organize their thought into logical structure even in a simple paragraph, children who cannot attend to lectures or oral explanations for more than a few minutes at a time. They are failures, but not because they are stupid. They are failures because there is a media war going on, and they are on the wrong side—at least for the moment. Who knows what schools will be like twenty-five years from now? Or fifty? In time, the type of student who is currently a failure may be considered a success. The type who is now successful may be regarded as a handicapped learner—slow to respond, far too detached, lacking in emotion, inadequate in creating mental pictures of reality. Consider: what Thamus called the “conceit of wisdom”—the unreal knowledge acquired through the written word—eventually became the pre-eminent form of knowledge valued by the schools. There is no reason to suppose that such a form of knowledge must always remain so highly valued.

To take another example: In introducing the personal computer to the classroom, we shall be breaking a four-hundred-year-old truce between the gregariousness and openness fostered by orality and the introspection and isolation fostered by the printed word. Orality stresses group learning, cooperation, and a sense of social responsibility, which is the context within which Thamus believed proper instruction and real knowledge must be communicated. Print stresses individualized learning, competition, and personal autonomy. Over four centuries, teachers, while emphasizing print, have allowed orality its place in the classroom, and have therefore achieved a kind of pedagogical peace between these two forms of learning, so that what is valuable in each can be maximized. Now comes the computer, carrying anew the banner of private learning and individual problem-solving. Will the widespread use of computers in the classroom defeat once and for all the claims of communal speech? Will the computer raise egocentrism to the status of a virtue?

These are the kinds of questions that technological change brings to mind when one grasps, as Thamus did, that technological competition ignites total war, which means it is not possible to contain the effects of a new technology to a limited sphere of human activity. If this metaphor puts the matter too brutally, we may try a gentler, kinder one: Technological change is neither additive nor subtractive. It is ecological. I mean “ecological” in the same sense as the word is used by environmental scientists. One significant change generates total change. If you remove the caterpillars from a given habitat, you are not left with the same environment minus caterpillars: you have a new environment, and you have reconstituted the conditions of survival; the same is true if you add caterpillars to an environment that has had none. This is how the ecology of media works as well. A new technology does not add or subtract something. It changes everything. In the year 1500, fifty years after the printing press was invented, we did not have old Europe plus the printing press. We had a different Europe. After television, the United States was not America plus television; television gave a new coloration to every political campaign, to every home, to every school, to every church, to every industry. And that is why the competition among media is so fierce. Surrounding every technology are institutions whose organization—not to mention their reason for being—reflects the world-view promoted by the technology. Therefore, when an old technology is assaulted by a new one, institutions are threatened. When institutions are threatened, a culture finds itself in crisis. This is serious business, which is why we learn nothing when educators ask, Will students learn mathematics better by computers than by textbooks? Or when businessmen ask, Through which medium can we sell more products? Or when preachers ask, Can we reach more people through television than through radio? Or when politicians ask, How effective are messages sent through different media? Such questions have
an immediate, practical value to those who ask them, but they are diversionary. They direct our attention away from the serious social, intellectual, and institutional crises that new media foster.

Perhaps an analogy here will help to underline the point. In speaking of the meaning of a poem, T. S. Eliot remarked that the chief use of the overt content of poetry is “to satisfy one habit of the reader, to keep his mind diverted and quiet, while the poem does its work upon him: much as the imaginary burglar is always provided with a bit of nice meat for the house-dog.” In other words, in asking their practical questions, educators, entrepreneurs, preachers, and politicians are like the house-dog munching peacefully on the meat while the house is looted. Perhaps some of them know this and do not especially care. After all, a nice piece of meat, offered graciously, does take care of the problem of where the next meal will come from. But for the rest of us, it cannot be acceptable to have the house invaded without protest or at least awareness.

What we need to consider about the computer has nothing to do with its efficiency as a teaching tool. We need to know in what ways it is altering our conception of learning, and how, in conjunction with television, it undermines the old idea of school. Who cares how many boxes of cereal can be sold via television? We need to know if television changes our conception of reality, the relationship of the rich to the poor, the idea of happiness itself. A preacher who confines himself to considering how a medium can increase his audience will miss the significant question: In what sense do new media alter what is meant by religion, by church, even by God? And if the politician cannot think beyond the next election, then
we
must wonder about what new media do to the idea of political organization and to the conception of citizenship.

To help us do this, we have the judgment of Thamus, who, in the way of legends, teaches us what Harold Innis, in his way,
tried to. New technologies alter the structure of our interests: the things we think
about
. They alter the character of our symbols: the things we think
with
. And they alter the nature of community: the arena in which thoughts develop. As Thamus spoke to Innis across the centuries, it is essential that we listen to their conversation, join in it, revitalize it. For something has happened in America that is strange and dangerous, and there is only a dull and even stupid awareness of what it is—in part because it has no name. I call it Technopoly.

2
From Tools to Technocracy

Among the famous aphorisms from the troublesome pen of Karl Marx is his remark in
The Poverty of Philosophy
that the “hand-loom gives you society with the feudal lord; the steam-mill society with the industrial capitalist.” As far as I know, Marx did not say which technology gives us the technocrat, and I am certain his vision did not include the emergence of the Technopolist. Nonetheless, the remark is useful. Marx understood well that, apart from their economic implications, technologies create the ways in which people perceive reality, and that such ways are the key to understanding diverse forms of social and mental life. In
The German Ideology
, he says, “As individuals express their life, so they are,” which sounds as much like Marshall McLuhan or, for that matter, Thamus as it is possible to sound. Indeed, toward the end of that book, Marx includes a remarkable paragraph that would be entirely at home in McLuhan’s
Understanding Media
. “Is Achilles possible,” he asks, “when powder and shot have been invented? And is the Iliad possible at all when the printing press and even printing machines exist? Is it not inevitable
that with the emergence of the press, the singing and the telling and the muse cease; that is, the conditions for epic poetry disappear?”
1

By connecting technological conditions to symbolic life and psychic habits, Marx was doing nothing unusual. Before him, scholars found it useful to invent taxonomies of culture based on the technological character of an age. And they do it still, for the practice is something of a persistent scholarly industry. We think at once of the best-known classification: the Stone Age, the Bronze Age, the Iron Age, the Steel Age. We speak easily of the Industrial Revolution, a term popularized by Arnold Toynbee, and, more recently, of the Post-Industrial Revolution, so named by Daniel Bell. Oswald Spengler wrote of the Age of Machine Technics, and C. S. Peirce called the nineteenth century the Railway Age. Lewis Mumford, looking at matters from a longer perspective, gave us the Eotechnic, the Paleotechnic, and the Neotechnic Ages. With equally telescopic perspective, José Ortega y Gasset wrote of three stages in the development of technology: the age of technology of chance, the age of technology of the artisan, the age of technology of the technician. Walter Ong has written about Oral cultures, Chirographic cultures, Typographic cultures, and Electronic cultures. McLuhan himself introduced the phrase “the Age of Gutenberg” (which, he believed, is now replaced by the Age of Electronic Communication).

I find it necessary, for the purpose of clarifying our present situation and indicating what dangers lie ahead, to create still another taxonomy. Cultures may be classified into three types: tool-using cultures, technocracies, and technopolies. At the present time, each type may be found somewhere on the planet, although the first is rapidly disappearing: we must travel to exotic places to find a tool-using culture.
2
If we do, it is well to go armed with the knowledge that, until the seventeenth century,
all cultures were tool-users. There was, of course, considerable variation from one culture to another in the tools that were available. Some had only spears and cooking utensils. Some had water mills and coal- and horsepower. But the main characteristic of all tool-using cultures is that their tools were largely invented to do two things: to solve specific and urgent problems of physical life, such as in the use of waterpower, windmills, and the heavy-wheeled plow; or to serve the symbolic world of art, politics, myth, ritual, and religion, as in the construction of castles and cathedrals and the development of the mechanical clock. In either case, tools did not attack (or, more precisely, were not intended to attack) the dignity and integrity of the culture into which they were introduced. With some exceptions, tools did not prevent people from believing in their traditions, in their God, in their politics, in their methods of education, or in the legitimacy of their social organization. These beliefs, in fact,
directed
the invention of tools and limited the uses to which they were put. Even in the case of military technology, spiritual ideas and social customs acted as controlling forces. It is well known, for example, that the uses of the sword by samurai warriors were meticulously governed by a set of ideals known as Bushido, or the Way of the Warrior. The rules and rituals specifying when, where, and how the warrior must use either of his two swords (the
katana
, or long sword, and the
wakizashi
, or short sword) were precise, tied closely to the concept of honor, and included the requirement that the warrior commit seppuku or hara-kiri should his honor be compromised. This sort of governance of military technology was not unknown in the Western world. The use of the lethal crossbow was prohibited, under threat of anathema, by Pope Innocent II in the early twelfth century. The weapon was judged to be “hateful to God” and therefore could not be used against Christians. That it could be used against Muslims and other
infidels does not invalidate the point that in a tool-using culture technology is not seen as autonomous, and is subject to the jurisdiction of some binding social or religious system.

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