Onward (64 page)
In addition to the above, I would like to thank my parents, David and Virginia Gordon, for that little blue typewriter and a lifetime of unconditional love. My son, Theo, for his laughter and patience. And Matthew, for his support in every season of our lives.
For helping me find my own balance, thanks to my loving sister Susan and her husband, Howard; my surrogate Seattle family Katie Bedford and Sherri, Tom, and Maggie Brothers; as well as dear friends Kim B., Adrienne K., Caroline R., Julie Z., Mary Anne S., Lynn H., Lori S., Jamie K., Cari S., Lindsay P., Leigh G., Sam K., Cate H., Ben D., Dan M., Lois W., Ilysa G., and, as promised, Ellen A. A special thanks to Tonya Kimbrough of Pronto on eight, whose smile brightened my days.
I am grateful to my literary agent Stuart Krichevsky for years of wise counsel, commitment to excellence, and understanding. Stuart is a true professional in the publishing world.
Finally, to Howard Schultz. His honesty, focus, generosity of spirit, compassion for others, trust in me, and desire to tell Starbucks’ story for all the right reasons made collaborating on his book one of the most rewarding experiences of my career. Howard gave me unfettered access to Starbucks’ partners, whose high standards, intelligence, and kindness are, I believe, reflections of his leadership. After more than a year of sharing Howard's past and present, I feel compelled to paraphrase the talented writer Dori Jones Yang, who worked with Howard on his first book: Howard Schultz truly is the man he set out to be.
 | Where it all began, in 1971 |
| 1 | Jeff Corwin |
| 2 | Nick Gunderson |
| 3 | James McFarlane |
| | |
 | Rwanda |
| 1, 5, 6 | Jonathan Torgovnik |
| 2, 3, 4, 7, 9 | Riccardo Gangale |
| 8 | Chris von Zastrow |
| | |
 | The proof is in the cup |
| 1, 5 | Geoffrey Ellis |
| 2 | Paul J. Richards/Getty Images |
| 3, 4 | Keith Bedford |
| Returning to our heritage | |
| 6, 7 | Young Lee |
| | |
 | Ethically sourced coffee |
| 1 | Jonathan Levine |
| 2 | Martin Thiel |
| 3, 7 | Michael Hanson Photography |
| 4, 9 | Sam Knight |
| 5, 6 | Stanley Hainsworth |
| 8 | Starbucks Coffee Department |
| | |
 | The Starbucks Experience |
| 1 | Young Lee |
| 2 | Rob McDougall |
| 3a, 4b | Aaron Leitz |
| 3b, 3c | Major Cohen |
| 4a | Armstrong Photo |
| 5a, 5b | Touch Worldwide |
| 6, 7 | Zhang Tong |
| 8 | Kirsha Baldwin |
| 9 | Martin Coles |
| 10 | Árpád Földházi |
| 11, 12 | Colm Pierce |
| | |
 | Taking it personally |
| 1, 2, 3, 6, 7, 8 | Touch Worldwide |
| 4 | Kevin Mazur/Getty Images |
| 5 | Matt Peloza |
| | |
 | Reimagining our future |
| 1, 7 | Rubin Photography |
| 2, 3, 5, 6 | SYPartners |
| 4 | Matthew Mar |
| | |
 | Innovation |
| 1, 13 | Young Lee |
| 2 | Aaron Leitz |
| 3, 4b | Starbucks Coffee Company |
| 4a, 7b, 12 | Armstrong Photo |
| 5 | Geoffrey Ellis |
| 6 | Haley Munro |
| 7a | Courtesy of the Valencia Family |
| 8 | Courtesy of Starbucks Japan |
| 9 | Courtesy of Concord Music Group |
| 10 | Iridio |
| 11 | Ralph Alswang |
| | |
 | Onward. . . |
| 1 | John Keatley |
| 2 | Gregg Segal |
| Automat photo (at front of book) Courtesy of the Hardart Family |
An asterisk (*) indicates that photos are shown in the insert pages.
A