What To Do When There's Too Much To Do (19 page)

6.
“Americans Waste More Than 2 Hours a Day at Work, Costing Companies $759 Billion a Year, According to
Salary.Com
and America Online Survey,” press release,
Salary.com
. Online at
http://www.salary.com/sitesearch/layoutscripts/sisl_display.asp?filename=&path=/destinationsearch/par485_body.html
;
and “The Top Office Time-Wasters,”
Boston.com
, undated, at
http://www.boston.com/business/gallery/wastingtimeatwork?pg=2
.

7.
“Workers Think ‘Water Cooler' Talk Improved Productivity,”
Central Valley Business Times,
June 21, 2006; Maggie Reed, “Water Cooler Chatter: Is It Discussion or Distraction?”
The Network Journal
(September 2006); and “Discussion or Distraction?” OfficeTeam news release, June 2006, at
http://officeteam.rhi.mediaroom.com/index.php?s=247&item=815
.

8.
See
http://www.theproductivitypro.com/r_free_stuff.htm
.

9.
See
www.domoregreatwork.com
.

10.
Richard Holmes,
The Oxford Companion to Military History
(Oxford and New York: Oxford University Press, 2001).

11.
Jonathan B. Spira and Joshua B. Feintuch, “The Cost of Not Paying Attention: How Interactions Impact Knowledge Worker Productivity,” Basex, Inc., September 2005, at
http://www.basex.com/web/tbghome.nsf/23e5e39594c064ee852564ae004fa010/
ea4eae828bd411be8525742f0006cde3/$FILE/CostOfNotPayingAttention.BasexReport.pdf
.

12.
See, for example, the products at
www.cubedoor.com
.

13.
C. M. Conway and M. H. Christiansen, “Statistical Learning Within and Between Modalities: Pitting Abstract Against Stimulus Specific Representations,”
Psychological Science
17 (2006): 905–912.

14.
Joshua S. Rubinstein, David E. Meyer, and Jeffrey E. Evans, “Executive Control of Cognitive Processes in Task Switching,”
Journal of Experimental Psychology: Human Perception and Performance
27, no. 4 (2001): 763–797.

15.
“National Safety Council Estimates That at Least 1.6 Million Crashes Each Year Involve Drivers Using Cell Phones and Texting,” press release, National Safety Council, January 12, 2010 (revised 2011), at
http://www.nsc.org/Pages/NSCestimates
16millioncrashescausedbydriversusingcellphonesandtexting.aspx
.

16.
See
http://www.daytimer.com/laurastack
.

17.
See “25 Fantastic To-Do List Apps for iPhone,” at
http://iphone.appstorm.net/roundups/productivity-roundups/25-fantastic-to-do-list-apps-for-iphone/
.

18.
“Julian Treasure: The 4 Ways Sounds Affect Us,” TED Talk, 2009, at
http://www.ted.com/talks/julian_treasure_the_4_ways_sound_affects_us.html
.

19.
Greg R. Oldham, Anne Cummings, Leann J. Mischel, James M. Schmidtke, and Jing Zhou, “Can Personal Stereos Improve
Productivity?”
HR Magazine
41 (1996): 95–99, at
http://findarticles.com/p/articles/mi_m3495/is_n4_v41/ai_18298711
; and Teresa Lesiuk, “The Effect of Music Listening on Work Performance,”
Psychology of Music
33, no. 2 (2005): 173–191.

20.
See
http://www.TheProductivityPro.com/Outlook
.

21.
To download a detailed manual with screen shots and step-by-step instructions, go to
www.TheProductivityPro.com/download.htm
.

22.
Harry E. Chambers,
My Way or the Highway: The Micromanagement Survival Guide
(San Francisco: Berrett-Koehler Publishers, 2004).

23.
Paul Gompers, Anna Kovner, Josh Lerner, and David Sharfstein, “Performance Persistence in Entrepreneurship,” Harvard Business School Working Paper 09-028 (2008); and Paul A. Gompers, Josh Lerner, David Scharfstein, and Anna Kovner, “Performance Persistence in Entrepreneurship,”
Journal of Financial Economics
96 (2010): 18–32.

24.
Mika Kivimäki, G. David Batty, Mark Hamer, Jane E. Ferrie, Jussi Vahtera, Marianna Virtanen, Michael G. Marmot, Archana Singh-Manoux, and Martin J. Shipley, “Using Additional Information on Working Hours to Predict Coronary Heart Disease: A Cohort Study,”
Annals of Internal Medicine
154, no. 7 (2011): 457–463, at
http://www.ncbi.nlm.nih.gov/pubmed/21464347
.

25.
Scott A. Golder and Michael W. Macy, “Diurnal and Seasonal Mood Vary with Work, Sleep, and Daylength Across Diverse Cultures,”
Science
333, no. 6051 (September 30, 2011): 1878–1881.

26.
Matthew P. Walker, Tiffany Brakefield, Alexandra Morgan, J. Allan Hobson, and Robert Stickgold, “Practice with Sleep Makes Perfect: Sleep-Dependent Motor Skill Learning,”
Neuron
35 (2002): 205–211.

27.
See “Research on Drowsy Driving” at
http://www.nhtsa.gov/Driving+Safety/Distracted+Driving/Research+on+Drowsy+Driving
; and NCSDR/NHTSA Expert Panel on Driver Fatigue and Sleepiness (undated), “Drowsy Driving and Automobile Crashes,” at
http://www.nhtsa.gov/people/injury/drowsy_driving1/Drowsy.html
.

28.
F. P. Cappuccio, F. M. Taggart, N.-B. Kandala, A. Currie, E. Peile, S. Stranges, and M. A. Miller, “Meta-Analysis of Short Sleep Duration and Obesity in Children, Adolescents and Adults,”
Sleep
31, no. 5 (2008): 619–626; University of Warwick, “Sleep Deprivation Doubles Risks of Obesity in Both Children and Adults,”
ScienceDaily
(2006), retrieved November 14, 2011, at
http://www.sciencedaily.com/releases/2006/07/060713081140.htm
;
Karine Spiegel, Esra Tasali, Plamen Penev, and Eve Van Cauter, “Brief Communication: Sleep Curtailment in Healthy Young Men Is Associated with Decreased Leptin Levels, Elevated Ghrelin Levels, and Increased Hunger and Appetite,”
Annals of Internal Medicine
141, no. 11 (2004): 846–850; and S. Taheri, L. Lin, D. Austin, T. Young, and E. Mignot, “Short Sleep Duration Is Associated with Reduced Leptin, Elevated Ghrelin, and Increased Body Mass Index,”
PLoS Medicine
1, no. 3 (2004): e62, doi:10.1371/journal.pmed.0010062, at
http://www.plosmedicine.org/article/info%3Adoi%2F10.1371%2Fjournal.pmed.0010062
.

29.
Sara C. Mednick, Ken Nakayama, Jose L. Cantero, Mercedes Atienza, Alicia A. Levin, Neha Pathak, and Robert Stickgold, “The Restorative Effect of Naps on Perceptual Deterioration,”
Nature Neuroscience
5, no. 7 (July 2002): 677–681.

30.
Brian Wansink, James E. Painter, and Yeon-Kyung Lee, “The Office Candy Dish: Proximity's Influence on Estimated and Actual Consumption,”
International Journal of Obesity
30, no. 5 (May 2006), 871–875.

31.
B. J. Rolls, L. S. Roe, and J. S. Meengs, “Salad and Satiety: Energy Density and Portion Size of a First Course Salad Affect Energy Intake at Lunch,”
Journal of the American Dietetic Association
104 (2004): 1570–1576.

32.
Allan Luks, “Helper's High: Volunteering Makes People Feel Good, Physically and Emotionally,”
Psychology Today
(October 1988).

33.
Claudia Flowers, “Workaholics Tend to Be Married to the Job—and Nothing Else,”
Charlotte Business Journal
, December 20, 1999.

Adams, Scott,
162

availability caching,
48
,
59

Bennett, J. Michael,
93

blacklists, for e-mail addresses,
90
,
113

bottlenecks in workflow, eliminating,
126
–130,
139

Boyd, Montague L.,
5

breaks, value of taking,
144
–146

caching concept,
48

cell phones, car accidents caused by using,
68

Chained to the Desk
(Robinson),
164

choosing correctly, three-step process of,
58
–59,
60

Christiansen, Morten,
66

communication skills,
115
,
117
–123,
139

complaining, negative impact of,
21

Conway, Christopher,
66

coworkers: demands on your time by,
11
,
17

distractions caused by,
62
–64

time wasted by socializing with,
20
–21,
36
,
81
–83,
87

customer relationship management (CRM) software,
29
,
97
,
106

deadlines, management of,
41

decision-making,
57
–59,
60

decision tree for managing e-mail,
111
–112

delegating tasks,
41
,
102
–103

diet, importance of good,
151
–153,
160
,
161

digital media.
See
electronic media distractions at work,
18
–23,
36
,
61
–62,
85
–87

electronic media as source of,
18
–19,
36
,
74
–77,
87

external,
62
–64,
86
–87

internal,
65
–72,
87

noise as source of,
64
,
81
–83,
87

socializing as source of,
20
–21,
36
,
81
–83,
87

Do More Great Work
(Stanier),
24

Drucker, Peter,
25

electronic media: information management using,
106

as source of distractions at work,
18
–19,
36
,
74
–77,
87

time management using,
97
–100

e-mail: blacklists for,
90
,
113

decision tree for managing,
111
–112

Microsoft Outlook used for,
89
–90,
107
–110

reducing inflow of,
89
–90,
113

whitelists for,
90
,
113

as workplace distraction,
18
–19,
36
,
64

energy expenditure.
See
personal energy expenditure

Evans, Jeffrey,
67

exercise, importance of,
153
–154,
160
,
161

Facebook,
19
,
34
,
97

failure, dealing with,
135
–137

Ferriss, Timothy,
38
–39

filing systems,
94
–96,
113

4-Hour Workweek, The
(Ferriss),
38
,
39

4-hour workweek idea,
38
–40

Gallagher, Winifred,
84

goals: high-value,
9

importance of exceeding,
160

long-term,
17

Google Mail,
107

Google searches,
91

gossip, workplace,
21
,
26

GroupWise,
107

happiness, personal,
154
–158,
161

HIT (High Impact Task) lists,
27
–28

linked to Master lists,
29
–31,
36

and making choices,
58

and meetings,
57

and personal time management system,
97
,
98

and procrastination,
69
,
70

and scheduling,
41
,
45
,
46
–47

and 6-D system for voice-mail,
105

triage system applied to,
31
–35,
36
,
46
,
47

HUG criteria for time management,
98
–100,
113

incompetence, signs of,
112
–113

information: and effective reading,
92
–93

glut of,
88
–89,
113

integrating new,
93
–94

reducing inflow of,
89
–90

and research techniques,
90
–92

rules for handling,
101
–102.
See also
6-D Information Management System

Internet: research techniques using,
90
–92,
113

as workplace distraction,
19
,
36

James, William,
12

job requirements, description of,
15
–16

LinkedIn,
19
,
97
,
163

Lotus Notes,
107

Mac Mail,
107

Master lists,
27
,
29
–30,
36
,
41
,
97
,
98

meetings, reducing time spent in,
26
,
36
,
47
,
54
–57,
60

memory lists,
80
–81

metacognition,
83
–84,
87

Meyer, David,
67

micromanagers, how to handle,
123
–126

Microsoft Outlook: and flow from Master to HIT lists,
30
–31

for Mac,
107

managing e-mail with,
89
–90,
107
–110

managing voicemail with,
105
,
106

scheduling with,
64

multitasking,
66
–69,
87

National Speakers Association, xiii,
44
,
173