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Authors: Kazuo Ishiguro

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BOOK: The Remains of the Day
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From the time she first arrived at Darlington Hall right up until perhaps a month or so before that incident in my
pantry. Miss Kenton’s days off had followed a predictable pattern. She would, once every six weeks, take two days off to visit her aunt in Southampton; otherwise, following my own example, she would not really take days off as such unless we were going through a particularly quiet time, in which case she might spend a day strolling around the grounds and doing a little reading in her parlour. But then, as I say, the pattern changed. She began suddenly to take full advantage of her contracted time off, disappearing regularly from the house from early in the morning, leaving no information other than the hour she might be expected back that night. Of course, she never took more time than her entitlement, and thus I felt it improper to inquire further concerning these outings of hers. But I suppose this change did perturb me somewhat, for I remember mentioning it to Mr Graham, valet-butler to Sir James Chambers – a good colleague who, incidentally, I seem now to have lost touch with – as we sat talking by the fire one night during one of his regular visits to Darlington Hall.

In fact, all I had said was something to the effect that the housekeeper had been ‘a little moody of late’, and so had been rather surprised when Mr Graham nodded, leaned towards me and said knowingly:

‘I’d been wondering how much longer it would be.’

When I asked him what he meant, Mr Graham went on: ‘Your Miss Kenton. I believe she’s now what? Thirty-three? Thirty-four? Missed out on the best of her mothering years, but it’s not too late yet.’

‘Miss Kenton’, I assured him, ‘is a devoted professional. I happen to know for a fact that she has no wish for a family.’

But Mr Graham had smiled and shook his head, saying: ‘Never believe a housekeeper who tells you she doesn’t want a family. Indeed, Mr Stevens, I should think you and I could sit here now and count up at least a dozen between us that once said as much, then got married and left the profession.’

I recall I dismissed Mr Graham’s theory with some confidence that evening, but thereafter, I must admit, I found it hard to keep out of my mind the possibility that the purpose of these mysterious outings of Miss Kenton was to meet a suitor. This was indeed a disturbing notion, for it was not hard to see that Miss Kenton’s departure would constitute a professional loss of some magnitude, a loss Darlington Hall would have some difficulty recovering from. Furthermore, I was obliged to recognize certain other little signs which tended to support Mr Graham’s theory. For instance, the collection of mail being one of my duties, I could not help noticing that Miss Kenton had started to get letters on a fairly regular basis – once a week or so – from the same correspondent, and that these letters bore a local postmark. I should perhaps point out here that it would have been well nigh impossible for me not to have noticed such things, given that throughout all her preceding years at the house, she had received very few letters indeed.

Then there were other more nebulous signs to support Mr Graham’s view. For instance, although she continued to discharge her professional duties with all her usual diligence, her general mood tended to undergo swings of a sort I had hitherto never witnessed. In fact, the times when she became extremely cheerful for days on end – and for no observable reason – were almost as disturbing to me as her sudden, often prolonged sullen spells. As I say, she remained utterly professional throughout it all, but then again, it was my duty to think about the welfare of the house in the long term, and if indeed these signs tended to support Mr Graham’s notion that Miss Kenton was contemplating departing for romantic purposes, I clearly had a responsibility to probe the matter further. I did then venture to ask her one evening during one of our sessions over cocoa:

‘And will you be going off again on Thursday, Miss Kenton? On your day off, I mean.’

I had half expected her to be angry at this inquiry, but on the contrary, it was almost as though she had been long awaiting an opportunity to raise the very topic. For she said in something of a relieved way:

‘Oh, Mr Stevens, it’s just someone I knew once when I was at Granchester Lodge. As a matter of fact, he was the butler there at the time, but now he’s left service altogether and is employed by a business near by. He somehow learnt of my being here and started writing to me, suggesting we renew our acquaintance. And that, Mr Stevens, is really the long and short of it.’

‘I see. Miss Kenton. No doubt, it is refreshing to leave the house at times.’

‘I find it so, Mr Stevens.’

There was a short silence. Then Miss Kenton appeared to make some decision and went on:

‘This acquaintance of mine. I remember when he was butler at Granchester Lodge, he was full of the most marvellous ambitions. In fact, I imagine his ultimate dream would have been to become butler of a house like this one. Oh, but when I think now of some of his methods! Really, Mr Stevens, I can just imagine your face if you were to be confronted by them now. It really is no wonder his ambitions remained unfulfilled.’

I gave a small laugh. ‘In my experience,’ I said, ‘too many people believe themselves capable of working at these higher levels without having the least idea of the exacting demands involved. It is certainly not suited to just anybody.’

‘So true. Really, Mr Stevens, what would you have said if you had observed him in those days!’

‘At these sorts of levels, Miss Kenton, the profession isn’t for everybody. It is easy enough to have lofty ambitions, but without certain qualities, a butler will simply not progress beyond a certain point.’

Miss Kenton seemed to ponder this for a moment, then said:

‘It occurs to me you must be a well-contented man, Mr Stevens. Here you are, after all, at the top of your profession, every aspect of your domain well under control. I really cannot imagine what more you might wish for in life.’

I could think of no immediate response to this. In the slightly awkward silence that ensued, Miss Kenton turned her gaze down into the depths of her cocoa cup as if she had become engrossed by something she had noticed there. In the end, after some consideration, I said:

‘As far as I am concerned, Miss Kenton, my vocation will not be fulfilled until I have done all I can to see his lordship through the great tasks he has set himself. The day his lordship’s work is complete, the day
he
is able to rest on his laurels, content in the knowledge that he has done all anyone could ever reasonably ask of him, only on that day, Miss Kenton, will I be able to call myself, as you put it, a well-contented man.’

She may have been a little puzzled by my words; or perhaps it was that they had for some reason displeased her. In any case, her mood seemed to change at that point, and our conversation rapidly lost the rather personal tone it had begun to adopt.

It was not so long afterwards that these meetings over cocoa in her parlour came to an end. In fact, I recall quite clearly the very last time we met like that; I was wishing to discuss with Miss Kenton a forthcoming event – a weekend gathering of distinguished persons from Scotland. It is true the event was still a month or so away, but then it had always been our habit to talk over such events from an early stage. On this particular evening, I had been discussing various aspects of it for a little while when I realized Miss Kenton was contributing very little; indeed, after a time, it became perfectly obvious her thoughts were somewhere else altogether. I did on a few occasions say things like: ‘Are
you with me, Miss Kenton?’ particularly if I had been making a lengthy point, and though whenever I did so she would become a little more alert, within seconds I could see her attention drifting again. After several minutes of my talking and her contributing only statements such as, ‘Of course, Mr Stevens,’ or, ‘I quite agree, Mr Stevens,’ I finally said to her:

‘I am sorry, Miss Kenton, but I see little point in our continuing. You simply do not seem to appreciate the importance of this discussion.’

‘I’m sorry, Mr Stevens,’ she said, sitting up a little. ‘It’s simply that I’m rather tired this evening.’

‘You are increasingly tired now, Miss Kenton. It used not to be an excuse you needed to resort to.’

To my astonishment, Miss Kenton responded to this in a sudden burst:

‘Mr Stevens, I have had a very busy week. I am very tired. In fact, I have been wishing for my bed for the last three or four hours. I am very, very tired, Mr Stevens, can you not appreciate that?’

It is not as though I had expected an apology from her, but the stridency of this reply did, I must say, take me aback a little. However, I decided not to get drawn into an unseemly argument with her and made sure to pause for a telling moment or two before saying quite calmly:

‘If that is how you feel about it, Miss Kenton, there is no need at all for us to continue with these evening meetings. I am sorry that all this time I had no idea of the extent to which they were inconveniencing you.’

‘Mr Stevens, I merely said that I was tired tonight…’

‘No, no, Miss Kenton, it’s perfectly understandable. You have a busy life, and these meetings are a quite unnecessary addition to your burden. There are many alternative options for achieving the level of professional communication necessary without our meeting on this basis.’

‘Mr Stevens, this is quite unnecessary. I merely said …’

‘I mean it, Miss Kenton. In fact, I had been wondering for some time if we should not discontinue these meetings, given how they prolong our already very busy days. The fact that we have met here now for years is no reason in itself why we should not seek a more convenient arrangement from here on.’

‘Mr Stevens, please, I believe these meetings are very useful…’

‘But they are inconvenient for you, Miss Kenton. They tire you out. May I suggest that from now on, we simply make a special point of communicating important information during the course of the normal working day. Should we not be able to find each other readily, I suggest we leave written messages at one another’s doors. That seems to me a perfectly fine solution. Now, Miss Kenton, I apologize for keeping you up so long. Thank you very kindly for the cocoa.’

Naturally – and why should I not admit this – I have occasionally wondered to myself how things might have turned out in the long run had I not been so determined over the issue of our evening meetings; that is to say, had I relented on those several occasions over the weeks that followed when Miss Kenton suggested we reinstitute them. I only speculate over this now because in the light of subsequent events, it could well be argued that in making my decision to end those evening meetings once and for all, I was perhaps not entirely aware of the full implications of what I was doing. Indeed, it might even be said that this small decision of mine constituted something of a key turning point; that that decision set things on an inevitable course towards what eventually happened.

But then, I suppose, when with the benefit of hindsight one begins to search one’s past for such ‘turning points’, one is apt to start seeing them everywhere. Not only my decision in respect of our evening meetings, but also that
episode in my pantry, if one felt so inclined, could be seen as such a ‘turning point’. What would have transpired, one may ask, had one responded slightly differently that evening she came in with her vase of flowers? And perhaps – occurring as it did around the same time as these events – my encounter with Miss Kenton in the dining room the afternoon she received the news of her aunt’s death might be seen as yet another ‘turning point’ of sorts.

News of the death had arrived some hours earlier; indeed, I had myself knocked on the door of her parlour that morning to hand her the letter. I had stepped inside for a brief moment to discuss some professional matter, and I recall we were seated at her table and in mid-conversation at the moment she opened the letter. She became very still, but to her credit she remained composed, reading the letter through at least twice. Then she put the letter carefully back in its envelope and looked across the table to me.

‘It is from Mrs Johnson, a companion of my aunt. She says my aunt died the day before yesterday.’ She paused a moment, then said: ‘The funeral is to take place tomorrow. I wonder if it might be possible for me to take the day off.’

‘I am sure that could be arranged, Miss Kenton.’

‘Thank you, Mr Stevens. Forgive me, but perhaps I may now have a few moments alone.’

‘Of course, Miss Kenton.’

I made my exit, and it was not until after I had done so that it occurred to me I had not actually offered her my condolences. I could well imagine the blow the news would be to her, her aunt having been, to all intents and purposes, like a mother to her, and I paused out in the corridor, wondering if I should go back, knock and make good my omission. But then it occurred to me that if I were to do so, I might easily intrude upon her private grief. Indeed, it was not impossible that Miss Kenton, at that very moment, and only a few feet from me, was actually crying. The thought provoked a strange feeling to rise within me, causing me to
stand there hovering in the corridor for some moments. But eventually I judged it best to await another opportunity to express my sympathy and went on my way.

As it turned out, I did not see her again until the afternoon, when, as I say, I came across her in the dining room, replacing crockery into the sideboard. By this point, I had been preoccupied for some hours with the matter of Miss Kenton’s sorrow, having given particular thought to the question of what I might best do or say to ease her burden a little. And when I had heard her footsteps entering the dining room – I was busy with some task out in the hall – I had waited a minute or so, then put down what I was doing and followed her in.

‘Ah, Miss Kenton,’ I said. ‘And how might you be this afternoon?’

‘Quite well, thank you, Mr Stevens.’

‘Is everything in order?’

‘Everything is quite in order, thank you.’

‘I had been meaning to ask you if you were experiencing any particular problems with the new recruits.’ I gave a small laugh. ‘Various small difficulties are apt to arise when so many new recruits arrive all at once. I dare say the best of us can often profit by a little professional discussion at such times.’

BOOK: The Remains of the Day
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