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Authors: Cheese Board Collective Staff

BOOK: The Cheese Board
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We succeeded as a business because we weren’t doctrinaire; we were inclusive. We didn’t choose people on the basis of their politics.
—FRIEDA DILLOO
During one member’s job interview with the entire group, she asked, “Do I have to agree with all those posters and signs in the front window of the store in order for me to work here?” We all told her, “Of course not.” She wouldn’t have worked here with us unless we had said that.
—CRAIG KNUDSEN,
FORMER MEMBER
We’re still around because we paid attention to the business. Other collectives criticized us for being too bourgeois. Being a collective does not make you exempt from market forces. You still have to create a place customers want to shop in so that you can generate enough income to pay a living wage to your members.
—S. S.
I love saying to people that this seems like an impossible business model, but it works, and it works very well.
—CHARLIE
BREAD

Daily work at the Cheese Board consisted of waiting on customers, cleaning, cutting cheeses, sweeping the floors, and paying the bills. The introduction of bread for sale, like so many changes at the Cheese Board, wasn’t planned. One day friends of the store brought by a loaf of whole-wheat rye as a gift. With its hearty crust and dark crumb, it couldn’t have been more different from sliced white bread. Inspired, the members invited the friends to bake loaves to sell alongside the cheeses. The loaves were baked in a single oven in the cramped kitchen space. Bread making was seductive—it was a hands-on, tactile experience that was deeply satisfying. On a political level, it was an honest handmade product. Customers loved the bread, and the new product added variety to the store, inspiring members to develop recipes for other breads.

I simply put everything I could think of that was good into the honey egg bread! It was such a rich bread.
—PAT DARROW

The collective was expanding in a new direction, slowly evolving into more than just a cheese shop. But not all the members were excited by this new direction.

I wasn’t that interested in the breads—I think that I rolled out a bread once. The main thing that I wanted was the social relationship with the community. I wanted to stand at the counter and talk to people and sell cheese. It was like a cabaret; the public was the audience and we were the performers.
—JOHN HARRIS
SHATTUCK AVENUE, 1975

With a steadily growing business in cheese and the development of new breads, the Vine Street store was bursting at the seams.

It was tight on Saturdays in the old store on Vine Street. There were four of us behind the counter and there was only one scale and two cutting spaces. We had to move around each other. The line went out the door on Saturdays.
—A LONGTIME MEMBER

There were discussions about moving to a larger space and what that would mean to the group. It wasn’t simply a matter of getting a new space; there were serious concerns about how growth would change the intimacy of the group. The lament, “Let’s stay small and keep the family feeling,” would be heard from then on. But when a larger storefront became available around the corner on Shattuck Avenue, the opportunity was too good to pass up.

In typical Cheese Board style, the members embraced the store’s new home.

We’ve always had the notion of doing everything ourselves. When we moved from the old store to the new store on Shattuck all this construction had to happen. A lot of us thought, “Well, we can make the new store and do everything that’s necessary, relying on our own expertise.” I love that philosophy.
—MICHAEL

It wasn’t long before the Cheese Board was one of many food establishments in the area. There was Peet’s; Pig-by-the-Tail, a charcuterie; Lenny’s meat market; North Berkeley Wine; the restaurant Chez Panisse; Cocolat, a decadent chocolate shop; the Fish Market, right next door to the Cheese Board; and the Juice Bar, another collective, which took over the original Cheese Board location. The neighborhood exchanged ideas over food, and there was a shared belief that good food was essential, honest, and important. Alice Kahn, a local writer and humorist, labeled the neighborhood the Gourmet Ghetto, a title that has stuck to this day. We didn’t know it at the time, but we were in the middle of a food revolution, one that could never have happened without the support of the whole community.

When the food thing really started happening in the mid-seventies our lives changed. We had thought that we were going to be artists, but a lot of us ended up being food people. What was the support, or the economic base, for the career, ended up being the career. There was a transformation where food became an art form, and a life—a life in food.
—JOHN HARRIS
BAGUETTES

The conflict between personal vision and the “collective good” has always been a challenge to the group. The collective fosters personal freedom and at the same time suppresses it. While everyone is an owner, everyone is also a worker.

There’s really no structure for personal creativity in terms of coming up with a new product or initiating a change. It requires certain personalities, people who can’t resist or help themselves.
—D. W.
If anyone thinks of a new product, everyone gets cranky. It’s not easy to innovate—it’s the hardest thing to do.
—LISA

The new store, Shattuck Avenue, 1975.

You have to invent new products on your own time, or else you risk inflicting your desire to create something new onto the shift, which can cause stress. The process makes it really difficult to create something new, but the product in question inevitably becomes better.
—CATHY

Despite initial hesitations, the collective members eventually embraced the idea of offering warm, house-made baguettes to eat with cheese. The customers loved them, and the members began to delve deeper into the art and challenges of baking.

The baguettes were started by just playing around. They were really terrible at first, but in a way they were good—sour and interesting. Bob made people mad at him by experimenting with sourdough on the shift. He had no support, and people would tell him, “You will never make money with bread.” Then we started doing some accounting and discovered that bread
did
make money.
—FRIEDA DILLOO
The most fun is making the baguettes—rolling and baking them. I love the rhythm of doing the same thing over and over. And then there’s the final product, a wonderfully crusty bread with a delicious sour tang and beautiful mahogany sheen.
—S. S.

Though innovation is a source of struggle and tension at the Cheese Board, it is crucial to our creative dynamic. Each product undergoes scrutiny and experimentation until it is impossible to recall the prototype after all its incarnations. The reward of the process is universal pride of ownership as the new product makes its daily appearance on our shelves. Each of the many bakers has brought their own contributions to the recipes; our store’s master recipe book, tattered and scribbled with notations and corrections, is a testament to this.

Back when we first started making baguettes, almost nobody knew what a baguette was—the word was hardly known in Berkeley. Of course, ten years later you would see as many people walking around with a baguette under their arm as you would in Paris.
—FRIEDA DILLOO

Our master recipe book.

Shattuck Avenue, 1982.

PIZZA, 1985

When the recession of the eighties hit us in California, the business suffered and we were worried about our economic stability. We brainstormed about ways to stay viable. There was talk of taking a pay cut. As business was slow, there was time to play around.

Initially, someone started making pizza once a week on Tuesdays. Then people on other shifts began experimenting, too.
—ART

Pizza became a regular staff lunch. Someone grabbed cheese from the case, someone else would run next door to the Produce Center for vegetables. A half an hour later, pizza was served. Customers noticed and wanted a piece, too. Before we knew it, we were selling slices for lunch.

We had all been talking about what to do because business was slow. At a meeting we decided to try serving pizza on Friday nights from 7:00 to 9:00
P.M.
—for fun, you know, just for fun. And that’s how it happened. That first Friday night, everyone stayed after work to check it out. It was a good thing because we needed their help.
—ART

What started out as a whim ended up reinvigorating our sales. It was so successful that we needed to open an entirely separate storefront and add new members to handle the volume.

By opening the
pizzeria as a separate division, the pizzeria was able to expand. I was one of the first people hired for the pizza collective, just as it was in the process of splitting off from the Cheese Board. Cheese Board members were beginning to have babies and didn’t have the time to put into a new product.
—PAM

The pizzeria quickly developed its own distinct character. Nowadays, friends and families listen to live jazz while sitting at café tables inside and out on the sidewalk in front. The tiny space fills up quickly and spills out into the neighborhood. In good weather, picnickers spread out on the median strip, and the sidewalk is full of people eating a slice as they walk along. The line out the door is echoed down the block by the coffee line at the French Hotel.

The Pizzeria, 2003.

BAKING AND BUILDING

The opportunity to expand presented itself again when the Fish Market next door closed in 1989. The membership voted to take a pay cut to fund the remodel of the space. With no particular plans for how we would use the space, we closed our eyes and jumped in, employing our in-house talent to do the remodeling.

Fortunately, Berkeley city laws allow the owner of the business to do the work. When I went to get the permits I said, “I’m the owner. I don’t have a contractor’s license, and I’m not an architect, but I do know how to do the drawings, and I do know how to do the work.” They moaned and groaned, but ultimately they allowed me to do the work.

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