Nonviolent Communication - A Language of Life, Second Edition @Team LiB (16 page)

In a routine workshop activity, I ask participants to recall a recent occasion when they did something they wish they hadn’t. We then look at how they spoke to themselves immediately after having made what is referred in common language as a “mistake” or “error.” Typical statements were: “That was dumb!” “How could you do such an stupid thing?” “What’s wrong with you?” “You’re always messing up!” “That’s selfish!”

These speakers have been taught to judge themselves in ways that imply that what they did was wrong or bad; their self-admonishment implicitly assumes that they deserve to suffer for what they’d done. It is tragic that so many of us get enmeshed in self hatred rather than benefit from mistakes which show us our limitations and guide us towards growth.

Even when we sometimes do “learn a lesson” from mistakes for which we judge ourselves harshly, I worry about the nature of the energy behind that kind of change and learning. I’d like change to be stimulated by a clear desire to enrich life for ourselves or for others rather than by destructive energies such as shame or guilt.

If the way we evaluate ourselves leads us to feel shame, and we consequently change our behavior, we are allowing our growing and learning to be guided by self-hatred. Shame is a form of selfhatred, and actions taken in reaction to shame are not free and joyful acts. Even if our intention is to behave with more kindness and sensitivity, if people sense shame or guilt behind our actions, they are less likely to appreciate what we do than if we are motivated purely by the human desire to contribute to life.

In our language there is a word with enormous power to create-shame and guilt. This violent word, which we commonly use to evaluate ourselves, is so deeply ingrained in our consciousness that many of us would have trouble imagining how to live without it. It is the word “should,” as in “I should have known better” or “I shouldn’t have done that.” Most of the time when we use this word with ourselves, we resist learning because “should” implies that there is no choice. Human beings, when hearing any kind of demand, tend to resist because it threatens our autonomy—our strong need for choice. We have this reaction to tyranny even when it’s internal tyranny in the form of a “should.”

Avoid “shoulding” yourself!

A similar expression of internal demand occurs in the following self-evaluation: “What I’m doing is just terrible. I really must do something about it!” Think for a moment of all the people you’ve heard say, “I really should give up smoking.” or “I really have to do something about exercising more.” They keep saying what they “must” do and they keep resisting doing it because human beings were not meant to be slaves. We were not meant to succumb to the dictates of “should” and “have to,” whether they come from outside or inside of ourselves. And if we do yield and submit to these demands, our actions arise from an energy that is devoid of life-giving joy.

When we communicate with ourselves on a regular basis through inner judgment, blame and demand, it’s not surprising that our self-concept gives in to feeling “more like a chair than a human being.” A basic premise of NVC is that whenever we imply that someone is wrong or bad, what we are really saying is that he or she is not acting in harmony with our needs. If the person we are judging happens to be ourselves, what we are saying is, “I myself am not behaving in harmony with my own needs.” I am convinced that if we learn to evaluate ourselves in terms of whether and how well our needs are being fulfilled, we are much more likely to learn from the evaluation.

Self-judgments, like all judgments, are tragic expressions of unmet needs.

Our challenge then, when we are doing something that is not enriching life, is to evaluate ourselves moment by moment in a way that inspires change both:

1. in the direction of where we would like go, and
   

2. out of respect and compassion for ourselves, rather than out of self-hatred, guilt or shame.
   

After a lifetime of schooling and socialization, it is probably too late for most of us to train our minds to think purely in terms of what we need and value from moment to moment. However, just as we have learned to translate judgments when conversing with others, we can train ourselves to recognize judgmental self-talk and to immediately focus our attention on the underlying needs.

For example, if we find ourselves reacting reproachfully to something we did: “Look, you just messed up again!”, we can quickly stop and ask ourselves, “What unmet need of mine is being expressed through this moralistic judgment?” When we do connect to the need—and there may be several layers of needs—we will notice a remarkable shift in our bodies. Instead of the shame, guilt, or depression we likely feel when criticizing ourselves for having “messed up again,” we will experience any number of feelings. Whether it’s sadness, frustration, disappointment, fear, grief, or some other feeling, we have been endowed by nature with these feelings for a purpose: they mobilize us for action in pursuing and fulfilling what we need or value. Their impact on our spirit and bodies is substantially different from the disconnection that is brought on by guilt, shame, and depression.

Mourning in NVC is the process of fully connecting with the unmet needs and feelings that are generated when we have been less than perfect. It is an experience of regret, but regret that helps us learn from what we have done without blaming or hating ourselves. We see how our behavior ran counter to our own needs and values, and we open ourselves to feelings that arise out of that awareness. When our consciousness is focused on what we need, we are naturally stimulated towards the creative possibilities of how to get that need met. In contrast, the moralistic judgments we use when blaming ourselves tend to obscure such possibilities and to perpetuate a state of self-punishment.

NVC mourning: connecting with the feelings and unmet needs stimulated by past actions which we now regret.

We follow up on the process of mourning with self-forgiveness. Turning our attention to the part of the self which chose to act in the way that led to the present situation, we ask ourselves, “When I behaved in the way which I now regret, what need of mine was I trying to meet?” I believe that human beings are always acting in the service of needs and values. This is true whether the action does or does not meet the need, or whether it’s one we end up celebrating or regretting.

When we listen empathically to ourselves, we will be able to hear the underlying need. Self-forgiveness occurs the moment this empathic connection is made. Then we are able to recognize how our choice was an attempt to serve life, even as the mourning process teaches us how it fell short of fulfilling our needs.

An important aspect of self-compassion is to be able to empathically hold both parts of ourselves—the self that regrets a past action and the self that took the action in the first place. The process of mourning and self-forgiveness free us in the direction of learning and growing. In connecting moment by moment to our needs, we increase our creative capacity to act in harmony with them.

NVC self-forgiveness : connecting with the need we were trying to meet when we took the action which we now regret.

I would like to illustrate the process of mourning and self-forgiveness by recalling a personal event. The day before an important workshop, I had bought a light gray summer suit to wear. At the end of the well-attended workshop, I was swarmed by participants asking for my address, signature, and other information. With time closing in on another appointment, I hastened to attend to the requests of the participants, signing and scribbling on the many bits of paper thrust in front of me. As I rushed out the door, I stuck my pen—uncapped—in the pocket of my new suit. Once outside, I discovered to my horror that instead of the nice light gray suit, I now had a polka-dotted suit!

For twenty minutes I was brutal with myself: “How could you be so careless? What a stupid thing to do!” I had just ruined a brand new suit: if ever I needed compassion and understanding, this was the time, yet here I was responding to myself in a way that left me feeling worse than ever.

Fortunately—after only twenty minutes—I noticed what I was doing. I stopped, looked for the need of mine that was unmet by having left the pen uncapped and asked myself, “What need lies behind my judging myself as ‘careless’ and ‘stupid’”?

Immediately I saw that it was to take better care of myself: to have given more attention to my own needs while I was rushing to address everyone else’s needs. As soon as I touched that part of myself and connected to the deep longing to be more aware and caring of my own needs, my feelings shifted. There was a release of tension in my body as the anger, shame and guilt I was harboring towards myself dissipated. I fully mourned the ruined suit and uncapped pen as I opened to feelings of sadness now arising along with the yearning to take better care of myself.

Next I shifted my attention to the need I was meeting when I slipped the uncapped pen in my pocket. I recognized how much I valued care and consideration for other people’s needs. Of course, in taking such good care of other people’s needs, I had not taken the time to do the same for myself. But instead of blame, I felt a wave of compassion for myself as I realized that even my rushing and putting the pen away unthinkingly had come out of serving my own need to respond to others in a caring way!

In that compassionate place, I am able to hold both needs: in one hand, to respond in a caring way to others’ needs, and in the other, to be aware of and take better care of my own. Being conscious of both needs, I can imagine ways of behaving differently in similar situations and arriving at solutions more resourcefully than if I lose that consciousness in a sea of self-judgment.

We are compassionate with ourselves when we are able to embrace all parts of ourselves and recognize the needs and values expressed by each part.

In addition to the process of mourning and self-forgiveness, another aspect of self-compassion I emphasize is the energy behind whatever action we take. When I advise, “Don’t do anything that isn’t play!” some take me to be radical, even insane. I earnestly believe, however, that an important form of self-compassion is to make choices motivated purely by our desire to contribute to life rather than out of fear, guilt, shame, duty, or obligation. When we are conscious of the life-enriching purpose behind an action we take, when the soul energy that motivates us is simply to make life wonderful for others and ourselves, then even hard work has an element of play in it. Correspondingly, an otherwise joyful activity performed out of obligation, duty, fear, guilt or shame will lose its joy and eventually engender resistance.

We want to take action out of the desire to contribute to life rather than out of fear, guilt, shame, or obligation.

In
Chapter 2
, we considered replacing language that implies lack of choice with language that acknowledges choice. Many years ago I engaged in an activity which significantly enlarged the pool of joy and happiness available to my life, while diminishing depression, guilt, and shame. I offer it here as a possible way to deepen our compassion for ourselves, to help us live our lives out of joyous play by staying grounded in a clear awareness of the life enriching need behind everything we do.

Step One

What do you do in your life that you don’t experience as playful? List on a piece of paper all those things that you tell yourself you have to do, any activity you dread but do anyway because you perceive yourself to have no choice.

When I first reviewed my own list, just seeing how long it was gave me insight as to why so much of my time was spent not enjoying life. I noticed how many things in an ordinary day I was doing by tricking myself into believing that I had to do them.

The first item on my list was “write clinical reports.” I hated doing these reports, yet I was spending at least an hour of agony over them every day. My second item was “drive the children’s carpool to school.”

Step two

After completing the list, clearly acknowledge to yourself that you are doing these things because you choose to do them, not because you have to. Insert the words “I choose to . . . ” in front of each item you listed.

I recall my own resistance to this step. “Writing clinical reports,” I insisted to myself, “is not something I choose to do! I have to do it. I’m a clinical psychologist. I have to write these reports.”

Step three

After having acknowledged that you chose to do a particular activity, get in touch with the intention behind the choice by completing the statement, “I choose to ____ because I want _____.”

At first I fumbled to identify what I wanted from writing clinical reports. Several months earlier, I had already determined that the reports did not serve my clients enough to justify the time they were taking, so why was I continuing to invest so much energy in their preparation? Finally I realized that I was choosing to write the reports solely because I wanted the income they provided. As soon as I recognized this, I never wrote another clinical report. I can’t tell you how joyful I feel just thinking of how many clinical reports I haven’t written since that moment 35 years ago! When I realized that money was my primary motivation, I immediately saw that I could find other ways to take care of myself financially, and that in fact, I’d rather scavenge in garbage cans for food than to write another clinical report.

With every choice you make, be conscious of what need it serves.

The next item on my list of unjoyful tasks was driving the children to school. When I examined the reason behind that chore, however, I felt appreciation for the benefits my children received from attending their current school. They could easily walk to the neighborhood school, but their own school was far more in harmony with my educational values. I continued to drive, but with a different energy; instead of “Oh, darn, I have to drive carpool today,” I was conscious of my purpose, which was for my children to have a quality of education that was very dear to me. Of course I sometimes needed to remind myself two or three times during the drive to refocus my mind on what purpose my action was serving.