Get the Truth: Former CIA Officers Teach You How to Persuade Anyone to Tell All (32 page)

Phil is a nationally recognized authority on deception detection, critical interviewing, and elicitation. His twenty-five-year career with the Central Intelligence Agency was recognized with the award of the Career Intelligence Medal, highlighted by his service as a senior member of the Office of Security. In that capacity, he conducted thousands of interviews and interrogations for the CIA and other federal agencies, both as an investigator and as a polygraph examiner. He is credited with developing detection of deception and elicitation methodologies currently employed throughout the U.S. intelligence and federal law enforcement communities. The scope of Phil’s work has covered criminal activity, personnel security, and key national security matters, including counterintelligence and counterterrorism. The fact that many of his interviews were conducted in foreign countries, coupled with six years of residence overseas, has given him unique insight and extensive experience in working with foreign cultures.

The story of Phil’s success in creating a commercial application and market for the detection of deception methodology was featured in the 2010 book,
Broker, Trader, Lawyer, Spy
by Eamon Javers. Phil holds a BA in political science from East Carolina University in Greenville, North Carolina, and he is a 2013 recipient of the ECU Alumni Association’s Outstanding Alumni Award. Phil lives with his wife, Debi, in Greenville. You can sign up for email updates
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Michael Floyd

Michael provides training and consulting services for Forbes Top 10 families and large corporations throughout North America, Europe, and Asia. He is widely recognized as a leading authority on interviewing, detection of deception, and elicitation in cases involving criminal activity, personnel screening, and national security issues.

Michael is the founder of Advanced Polygraph Services, where he spent ten years conducting high-profile interviews and interrogations for law enforcement agencies, law firms, and private industry. He has most recently been involved in providing training and consulting services in the areas of detection of deception and information collection to firms in the financial services and audit communities.

Michael began his career as a commissioned officer in the U.S. Army Military Police, serving in the United States and Asia. He subsequently served with both the Central Intelligence Agency and the National Security Agency. Throughout a career that has spanned more than thirty-five years, he has conducted more than eight thousand interviews and interrogations worldwide.

A graduate of the University of South Dakota with a BS in education, Michael also holds an MS degree in detection of deception from Reid College, and a JD degree from Seattle University School of Law. Michael and his wife, Estelita Marquez-Floyd, MD, live in Napa, California. You can sign up for email updates
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Susan Carnicero

A former security specialist with the Central Intelligence Agency, Susan has twenty years of experience in interviewing, interrogation, and polygraph examination, focused primarily on national security, employment, and criminal issues. Susan is the developer of a behavioral screening program currently used within the federal government and in a variety of private industries. She is widely considered a leading authority on interviewing, detection of deception, and elicitation.

Susan has extensive experience in conducting training for federal government agencies and the law enforcement community, as well as for financial services firms and other private sector companies. Most recently, she has been involved in conducting high-level screening interviews within the U.S. government, and in providing consulting services for Forbes Top 10 families.

Prior to joining the CIA, Susan served in the investor relations and corporate communications field, where she achieved the position of director of public relations for a Fortune 500 company.

Susan holds a BA in communications from George Mason University in Fairfax, Virginia, and an MA in forensic psychology and MA in secondary education/English from Marymount University in Arlington, Virginia. She lives in Chantilly, Virginia, with her daughter, Lauren, and son, Nicholas. You can sign up for email updates
here
.

Peter Romary

Peter Romary
, a partner and general counsel at QVerity, is an attorney, arbitrator, mediator, and internationally recognized expert and trainer in the areas of negotiation, risk management, threat assessment and management, conflict resolution, and litigation risk management. He has provided consultancy services for government and private sector clients, and has lectured to audiences throughout the United States and abroad.

In 2002, Peter was recognized by the
National Law Journal
as one of the “Top 40 Trial Lawyers Under 40 Years Old” in the United States. He has been honored for his work in fourteen states, and has received the highest civilian honors awarded by several of those states. Among his other honors are the
National Law Journal
Pro Bono Award; the Ellis Island Medal of Honor; the American Police Hall of Fame Honor Award for Distinguished Public Service; and the National Crime Victim Bar Association Frank Carrington Champion of Civil Justice Award. In 2010, in recognition of his contributions to safety in higher education, Peter received the UNC Association of Student Governments John Sanders Award for Student Advocacy, the highest honor bestowed on behalf of the 215,000 students of the University of North Carolina system.

An adjunct professor at Campbell University School of Law, Peter holds law degrees from the University of Reading and the University of North Carolina at Chapel Hill. He lives in Greenville, North Carolina, with his wife, Marcy. They have a daughter, Elizabeth, who attends the University of Mississippi. You can sign up for email updates
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A veteran business/technology journalist and now a partner in QVerity,
Don Tennant
began his career with the National Security Agency as a research analyst covering international economic issues. His experience in producing key intelligence reports for senior U.S. policymakers prepared him for a venture into journalism, which led to his appointment as editor in chief of
Computerworld
, and later to the editorial directorship of
Computerworld
and
InfoWorld
. Don has conducted in-depth interviews with hundreds of top corporate executives and dozens of high-profile CEOs.

Don was presented with the 2007 Timothy White Award for Editorial Integrity by American Business Media, and he is a recipient of the prestigious Jesse H. Neal National Business Journalism Award for editorial excellence in news coverage. He has received several national gold awards for his editorial columns in
Computerworld.

Don holds a BS in language (cum laude) from Georgetown University in Washington, D.C. He lives with his wife, Ardith, and daughter, Shelly, in Greenville, North Carolina. Follow him on Twitter: @dontennant. You can sign up for email updates
here
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ALSO BY
PHILIP HOUSTON
,

MICHAEL FLOYD
, AND
SUSAN CARNICERO

Spy the Lie

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Title Page

Copyright Notice

Dedication

Preface

Epigraph

1.
Of Espionage and Infomercials: The Extraordinary Power of Short-Term Thinking

2.
The Best-Case/Worst-Case Continuum

3.
Transitioning to Interrogation Mode: The DOC and the DOG

4.
Uncovering a Spy: The Art of Creating the Monologue

5.
How to Deliver Your Monologue

6.
How to Tailor Your Monologue

7.
How to Handle Resistance During Your Monologue

8.
Going for the Gold: Collecting Nuggets of Information

9.
Crafting a Sincere, Empathetic Monologue: Fiction As an Option

10.
Do No Harm

11.
An Elicitation Case Study

12.
If O. J. Simpson Did It: The Interrogation That Might Have Been

13.
The Elephant in the Room

Appendix I:
Elaboration on Applying the Elicitation Model in Business, in Law, and in Everyday Life: Chapter Commentary by Peter Romary

Appendix II:
It All Begins with Preparation by Peter Romary

Appendix III:
Transcript of the Actual Initial Interview of O. J. Simpson

Glossary

Acknowledgments

Index

About the Authors and Writer

Also by Phillip Houston, Michael Floyd, and Susan Carnicero

Copyright

All statements of fact, opinion, or analysis expressed are those of the authors and do not reflect the official positions or views of the CIA or any other U.S. Government agency. Nothing in the contents should be construed as asserting or implying U.S. Government authentication of information or Agency endorsement of the authors’ views. This material has been reviewed by the CIA to prevent the disclosure of classified information.