This was a patriot speaking: he resented British manufacturers deteriorating from the once extraordinarily high level to such trashy levels that even the French were to be preferred. He did not desire to conceal and condone it. In this I agreed with him. To hide up defects is destructive. Of course, Mr. Willoughs delighted in ethical melodramatics: he looked pained and resolute. But had practical advice too. “Go to Weiss in Oxford Street. They are surgical instrument makers. They are the only reliable people I know of.” “Well!” I said. Said he, “I know.”
From nail-scissors we went on to speak of other symptoms. For instance: replacing the metal screw cap on any tube or bottle was invariably difficult. It stuck, it joggled about: those small daily operations were not accomplished smoothly, there was friction and time wasting. The cause? Badly-finished goods was the only answer. The caps of tooth-paste tubes never fit neatly. I waste half a minute every morning coaxing the cap on to mine, that is three and a half minutes a week—say fifteen minutes a month, three hours a year. Ink-bottles which I use a lot are nearly as bad. As popular counter-irritants to the bad bread and flour (there are hundreds of new ones on the market) are other examples of time wasting ill-made metal stoppers and caps. But the instances of careless manufacture are legion.
Mr. Willoughs silently went to a drawer beneath the counter from which he produced a tube of “Ipana” tooth-paste, an American article. Swiftly and smoothly he unscrewed the cap, and ran it back again upon the tube. “A precision job,” he observed, looking up at me. (He did not want to make a sale, on the contrary, this was “under the counter”, reserved for Lady Jones. I acquired it. As he had shown it to me it was difficult to refuse it.) Mr. Willoughs takes life seriously: he likes things to fit for ethical reasons.
Returning to the nail-scissors as I was leaving the shop he said solemnly: “And Sheffield goods were once the best in the world!” Whereupon I left, amazed at the situation. A responsible London shopman was dependent upon goods imported from France, such steel goods as scissors, of English make, being worthless. He did not want to jeopardize the reputation of Willoughs Brothers by selling Lady Jones and other valued customers scissors the blades of which would wobble about.
As I entered Mr. Patricks’ shop I heard his theme song:
In Scarlet Town where I was born
There was a fair maid dwelling.
As he rushed down behind the counter the whistling of this Border air made his rush more enjoyable. “Young man I think you’re dying” was reached as he charged into the kiosk. As his in-laws were Scottish, and he lived with his wife, Tom Carr and his in-laws, “Barbara Allen,” I assume, may have been a favourite of the old gentleman’s, who came from just north of the border: near “Scarlet Town” perhaps.
I lost no time in repeating what I had heard at the chemists’, including his lament as to that once pre-eminent steel centre, Sheffield. Mr. Patricks, licking a cigarette paper, forcibly dismissed these sentimental aspersions upon Sheffield steel—partly because he was a good socialist. “Sheffield goods are still,” he insisted, “the best in the world. We know,” he argued, “we come from Sheffield. All the people we know work in the factories.” From his lips, this carried conviction. If they were half as active as he was it would bore them to slack.
But the fact remained that English-made scissors were inferior to French products: and the scissors I had bought a year or two ago were rotten scissors. “Most of the top-quality goods are reserved for export,” I reminded him. To that he assented: he had never
seen
what was being produced, he agreed. Then his brother-in-law, Tom Carr, threw some light on the subject. Carr is an ex-gunner officer. He is a newspaper-man who threw up his job to come and help his brother-in-law. With the drastically restricted paper ration, on top of the other drawbacks of newspaper-work today, he preferred to make twice the money selling snuff and Christmas cards—and of course newspapers. It is not easy to get the newspapers out of the blood: he passes in review the entire Press at breakfast-time daily. It is with an eye of a Labour man he makes up his headlines.
Carr’s information was that since the war, in Sheffield a number of mushroom firms had sprung up. To acquit Sheffield of any complicity he described them as “Jewish”; but we so often describe gentile villainies as “Jewish” that conscience obliges me to insert a caveat. These new spiv companies turned out a shoddy line of goods: of course they would be marked “Made in Sheffield”. They were mostly quite small—and of course I was reminded of the Stanley investigation, in which there was mention throughout the proceedings of the construction of factories as if it were a bagatelle. These new shoddy parasite factories would not account for everything: but it was very useful information. It did suggest that a new and spurious England, as it were, was growing up side by side with the traditional England whose “word was as good as its bond” and whose goods were of so lasting a character that a suit of clothes would endure perhaps for twenty years, a penknife or scissors were ground when the knife-grinder came round, but were never re-bought, and a clock, a kettle, or a chopper was an heirloom. I have French nail-clippers I bought in Dunkirk in 1917, when I was a soldier, and they have never been ground. Thirty-two years of clipping: what steel! I remember wondering—after a time—how it came that the French could produce so Britannically solid an article. I shall never be guilty again of that particular naïveté.
That evening I dined at a house where I met a minor member of the Government. The 1949 money crisis had broken the day before. The U.S. annual remittance to Great Britain had, it seemed, with some suddenness, ceased to be enough to keep Britain going. Britain would either have to stop having so high a standard of living (so said the Press, though we all know that the Belgians, French, and even Germans, lived better than we did)
or
our statesmen might advocate that the 25 billions’ worth of gold buried at Fort Knox be set rolling again or some part of it. Probably, however, the “crisis” was some bluff: as my fellow guest politician looked as if he couldn’t care less I took it to be some bluff. I asked him if there was a crisis: I hoped he would agreeably dispel my lack of fear. Actually he said something very interesting.
He said matter of factly that there was a crisis. He listed the main causes—such as bad selling methods of England in foreign countries. But his first-named contributory cause was the impossibility of getting people to work. The workers would—not—work. Another of the causes he mentioned for the crisis was that the English were not turning out satisfactory goods for export. Our foreign customers were fighting shy of our goods. So much was this the case that the famous “gap between exports and imports”, far from closing, was widening daily. It is obvious how that alone would lead to crisis. This had nothing to do, presumably, with cause No. 1. For this had to do with
quality:
whereas their slowness had to do only with
quantity.
I could not but think, of course, of nail-scissors. I wondered if our goods for export were as badly finished as those in the home market. I decided it was probably not that but a crisis of stupidity. The manufacturers knew little about foreign countries, rashly dispensed with the help of intelligent advisers, and so produced unsuitable goods. Even the American businessman uses brains, if he can find them, but natural antipathy of the Briton for brains operates in business as it does in politics, art, and in every department of life. It is easy to see how English goods might be to foreign buyers wanting in style and intelligence.
The conversation turned to the home market: whereupon I mentioned what I had heard about the mushroom firms beginning to infest Sheffield. If such a parasite growth had shown itself there, it was doubtless to be found in every great industrial centre. Our politician responded with an emphatic
yes.
When up in Sheffield recently he had heard a lot about the small speculative firms. But then we proceeded to praise the Grand Hotel in Sheffield, with its excellent dining and dancing room and good orchestra: its food and cellar so far superior to anything of the kind in London.
From its roots in everyday life, amid nail-scissors and tooth-paste, we have worked upwards, as it were, to a fact of great political significance. The Socialist Government are deeply frustrated by the phenomenon of working-class slackness—of which they are the innocent cause, as representing the working-class Party, and being in Power. Having at length elected a Labour Government (as formerly called) with teeth in it, and willing to bite with them, the working-class lies comfortably back and takes its ease, celebrating the departure of the slave-driving capitalist. Encouraged by its communist shop-stewards, it turns a deaf ear to exhortations to work on the part of their new socialist masters. If bothered too much, they strike, usually under communist leadership. Neither the Trade Unions nor the Administration meanwhile incommodes the communists (the Administration for fear of losing communist support at the election). So, of course, anarchy grows, far more deeply and insidiously than is visible. For habits of indiscipline are being formed in the working-class which one day will bear fruits. The country looked for socialism, and it has found anarchy.
Since coming into office the Government has been engaged in an all-or-nothing gamble. With what they could gouge out of the nation in taxation, direct and indirect, with American subsidies, they have popularized socialism, have produced a socialist elysium. Without a revolution this was the only course. Countless “jobs for the boys”, free dental plates for all, canteens and high wages—they created the honeymoon atmosphere of the Welfare State—an atmosphere not conducive to hard work, and its manufacture eating up money at a terrifying rate.
Some Ministers have eyed this carnival askance. To have to pay so heavily for the privilege of bringing social justice to the working class seemed to them absurd: and the danger of failure, owing to exhaustion of the exchequer as a result of this insensate spending, very great. Mr. Aneurin Bevan, recently discussing a “blood-bath” in the event of a Tory victory, conceded that he personally had never greatly believed in the possibility of ruling without coercion. This meant, of course, that the totalitarian state is perhaps inevitable, to end the welter of indiscipline and insane spending. And we must not say, “
Plus ça change plus c’est la même chose
”. It is never—whatever else it may be—
the same thing.
Meanwhile—to go back to the Toy Shop—I discovered the deft fingers of Mr. Patricks, ex-engineer, busy with a defective toy bus, the smoke from a cigarette curling up against a half-shut eye. The honeymoon atmosphere permeating the factories militates no doubt against the production of flawless toy buses—unless the spiv factories, the small parasite outfits, are to blame. It was plain to me by this time that to identify the culprit in any particular case would be impossible. This socialist shopman, for all his furrowed forehead as resilient as a rubber ball, conducted his business under conditions almost of Keystone slapstick. Sometimes knocked clean off his feet by some particularly austere buffet from the Board of Trade (which Ministry in conjuncture with the Treasury, acted as the official brake upon Honeymoon spending), he came up smiling though dishevelled. The market, again, was a maelstrom of contradictory currents. Shortage would suddenly be replaced by glut—so that, when hemp was scarce, he might lay out some money on a batch of skipping ropes, only to find next minute that skipping ropes became so plentiful that he made a loss on his speculative batch. The disconcerting gluts sometimes might mean that goods unacceptable to the foreigner had been thrown back into the English market. But he has the discipline never to blame his Party, now the Government. Not once have I heard criticism from him: he only allows himself, and that very rarely, an impolite view of Cripps. Seeing that he is a little capitalist himself, engaged in an individualist activity which would earn him a bullet as a kulak if the Left Wing of his Party replaced the Right Wing, his attitude is paradoxical.
The toy bus rushes along the floor, stops, from its abruptly opened door protrudes a tin conductor. Its doors shut abruptly, with a little tin bang, and off it rushes once more. Such in theory is what happens whenever you wind it up. But the door has stuck and will not open. Or once having opened, and thrust out its flat uniformed figure, it will not close its door and resume its mad career. As a rule I find Mr. Patricks seated on his little haunches, demonstrating some such gadget to a watching babe of nine or ten. Or his cheeks are swelled out, inflating a toy balloon. If it bursts because he has emptied his lungs into it, and it is smaller than his lungs, his response is that of a child. He will cut a caper, twirling around and clapping his hands, and then thrusting them between his knees. He looks on such occasions more than ever like Sartre—in bacchanalian mood (perhaps at the moment of delivering a sportive haymaker at Mlle. de Beauclair). The children enjoy it too, but with less
brio.
Mr. Patricks had a moment of confidential expansion.
“There’s no such thing as a good toy today,” he grumbled. “None are properly finished.” “Don’t they work, then?” I enquired. “Oh yes,” said he, “they work up to a point: though I often have to fix them, and the damned things come unstuck. But look at this!” He held up three irregular bits of tin attached to each other, hanging down dejectedly, to me incomprehensible symbols.
“What is that?” I asked him. “Is it a plane crash—surely not?”
He shook his head.
“That’s a lorry,” he informed me, as he dropped it with a rattle into a brimming tray. “They make them in bedrooms. Yes, that’s right, there’re lots of them do that. Foreigners. The best toys come from France. That”—pointing—“is a French toy. But they’re not good.”—“No?”—“No. The toys today are rot-ten!”