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Authors: Ritch K. Eich

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5.
Ibid.

6.
“President Steven B. Sample to Retire in August,”
USC News
(November 1, 2009),
http://uscnews.usc.edu/university/uscs_steven_sample_announces_retirement_as_president_ effective_august_2_2010.html
(accessed April 7, 2011).

7.
Timm Herdt, “Ex-Gowen Man Credited With Saving Infant's Life,”
Ventura County Star
(December 16, 1992).

Chapter 5

1.
“Tough Decisions in a Downturn Don't Have to Lead to Disengaged Employees,” Hay Group press release (August 13, 2009),
www.haygroup.com/ww/Press/Details.aspx?ID=21404
(accessed April 6, 2011).

2.
Ibid.

3.
Ibid.

4.
Ibid.

5.
“The National Benchmark Study: Employee Motivation Affects Subsequent Stock Price,” Workplace Research Foundation and University of Michigan,
http://workplaceresearchfoundation.org/index.php?option=com_content&view=article&id=47&Itemid=55
(accessed April 7, 2011).

6.
Timothy Sturgeon,
Understanding Silicon Valley
(Palo Alto, Calif.: Stanford University Press, 2000).

7.
Bill Walsh, Steve Jamison, and Craig Walsh,
The Score Takes Care of Itself
(New York: Portfolio, 2009).

8.
Ritch K. Eich, “A competitive edge in reputation building,”
Ventura County Star
(December 6, 2008).

9.
Ritch K. Eich, “The St. Joe's Gala: A Benefit with A Purpose,”
National Association for Hospital Development Journal
(Winter/Spring 1983).

10.
Ritch K. Eich, “Giants Manager Baker Bats a Thousand in Prostate Cancer Treatment,”
Stanford Report
(2002). Reprinted with permission from the Stanford Medical School's Office of Communication & Public Affairs.

11.
“Johnnie B. (Dusty) Baker,” Dusty Baker Baseball Camp,
www.dustybakerbaseballcamp.com/doc.asp?id=4
(accessed April 23, 2011).

12.
Dr. Richard Schreiner. Interview with the author, June 8, 2011.

Chapter 6

1.
Buckminster Fuller,
Critical Path
(St. Martin's Griffin Edition, 1982), 251.

2.
Peter F. Drucker,
Managing The Non-Profit Organization.
(New York: Harper Paperbacks, 2006).

3.
“Crotonville: The Epicenter of Learning at GE,” General Electric Website,
www.ge.com/pdf/innovation/leadership/leadership_development_fact_sheet.pdf
(accessed April 11, 2011).

4.
Harold Edwards. Interview with author, May 23, 2011.

5.
Ibid.

6.
“Sixth Annual Hay Group Study Identifies Best Companies for Leadership,” Hay Group press release (January 25, 2011),
www.haygroup.com/ww/press/Details.aspx?ID=28838
(accessed February 2, 2011).

7.
Mark VanderKlipp. Interview with author, July 3, 2011.

8.
“Gates Reflects on Leadership,” American Forces Press Service (March 13, 2007),
www.defense.gov/pdf/Gatesinterview031307.pdf
(accessed April 11, 2011).

9.
Larry Ames. Interview with author, May 8, 2011.

10.
Alden B. Dow Home and Studio Tour, Midland, Michigan, July 11, 2011.

Chapter 7

1.
Michael Bradbury. Interview with author, May 24, 2011.

2.
David Brandon. Interview with author, May 29, 2011.

3.
Ibid.

4.
Ibid.

5.
Michael Bradbury. Interview with author, May 24, 2011.

6.
Roger Kahn,
The Boys of Summer
(New York: HarperCollins, 1987).

7.
Interview with Bob Woodruff on ABC's
Nightline
, August 8, 2008.

8.
David Brandon. Interview with author, May 29, 2011.

9.
R.K. Goldberg, “Regaining Public Trust,”
Health Affairs
(1998). See also R.K. Goldberg, “The Power of Public Relations,”
Hospitals & Health Networks
(October 6, 2011).

Chapter 8

1.
Marshall Loeb, et al. “What Managers Can Learn From Manager Reagan,”
Fortune Magazine
(September 15, 1986).

2.
Tony Zinni and Tony Koltz,
Leading the Charge: Leadership Lessons from the Battlefield to the Boardroom
(New York: Palgrave Macmillan, 2009).

3.
Winston Churchill,
A Modern Chronicle: Complete.
(Middlesex, England: Echo Library, 2007).

4.
Michael Bradbury. Interview with author, May 24, 2011.

5.
Steve Jobs. Commencement address, Stanford University, June 12, 2005.

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